Frequently Asked Questions
Everything you need to know about INSAURA decants.
Are the perfumes authentic?
100% Yes. We only purchase full-size bottles from authorized retailers and reputable distributors. We never use fakes, clones, or ‘inspired’ oils. Your trust is our priority.
What exactly am I receiving?
You are receiving a hand-poured glass decant (sample) of the original fragrance, not the full decorative bottle. We offer 2ml, 5ml, and 10ml sizes, each equipped with a high-quality spray atomizer.
Where do you ship from?
All orders are prepared and shipped from our studio in Houston, Texas.
What if my decant leaks during shipping?
Every order is carefully packed and each bottle is individually sealed to ensure it arrives in perfect condition. That said, to prevent leaks, accidents can happen. If your order arrives damaged, contact us within 48 hours with a photo, and we will send a replacement immediately.
How many sprays are in each size?
- 2ml — ~25–30 sprays
- 5ml — ~70–75 sprays
- 10ml — ~140–150 sprays